Policies

At Simply You Studio, your appointments are very important to us. We understand that life happens and appointments may need to be changed or cancelled. We ask that you cancel your appointment at least 24 hours in advance so we can potentially fill the time slot. If you do not change or cancel in advance, you will be charged 50% of your service price for missing your appointment with your credit card on file.

Effective September 20, 2021

At Simply You Studio, we ask that you change or cancel your appointment at least 24 hours in advance. If you no show without notice on the day of your appointment, we will charge you 50% of your service price with the credit card on file. 

Effective September 20, 2021

If you are more than 7 minutes late, we will ask you to reschedule your appointment so the delay will not effect the rest of the day. If we are not able to take you at the time you arrive, you will be charged 50% of the service that you missed.

Effective September 20, 2021

We will be keeping credit cards on file to hold an appointment and charge late cancellation, late arrival, and no show fees.

While we make every effort to make sure our customers are as happy as possible, all service sales are final. We are a small business and unfortunately cannot offer refunds on any services.

Simply You Studio offers a 100% guarantee on all products purchased. If you are not completely satisfied with your purchase, you may return the item for a studio credit within 14 days of the purchase date, no cash or credit card refunds at all. All product returns must be more than 75% full to receive studio credit. If your skin does not react well with a product sold, we will do our best to help you choose another product that will best suit your skin.